This Privacy Policy ("Policy") outlines the practices and policies of SwiftCloud ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our cloud computing platform ("Platform") designed for educational lab environments. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Platform, you consent to the practices described in this Policy.

1. Information We Collect

1.1. Account Information

When you create an account on our Platform, we may collect the following personal information:
Full name
Email address
Educational institution or organization details

1.2. Usage Information

We may collect information about your use of the Platform, including:
Log data, such as IP addresses, browser type, and operating system.
User-generated content, such as posts, comments, and files you upload.
Interaction data, such as the actions you take within the Platform.
Usage patterns, including the frequency and duration of your interactions with the Platform.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing and interaction with our Platform. This helps us improve user experience and track usage trends. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:
To provide and maintain the Platform.
To authenticate and secure your account.
To communicate with you about platform updates, news, and support.
To personalize your experience and tailor content to your interests.
To monitor and analyze Platform usage to improve our services.
To respond to your inquiries and provide customer support.
To comply with legal obligations.

3. Sharing Your Information

We may share your information in the following circumstances:
With Educational Institutions: We may share certain information with the educational institutions or organizations associated with your account for the purpose of account management and compliance with institutional policies. With Service Providers: We may engage third-party service providers to assist with various aspects of our Platform, such as hosting, analytics, and customer support. These service providers may have access to your personal information as necessary to perform their functions but are obligated not to disclose or use it for other purposes. For Legal Compliance: We may disclose your information when required by law, to enforce our policies, respond to legal requests, or protect the rights, property, or safety of SwiftCloud, its users, or others. With Your Consent: We may share your information with your explicit consent.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:
Access, correct, or delete your personal information.
Withdraw your consent.
Object to the processing of your information.
Request data portability.
Lodge a complaint with a data protection authority.
To exercise these rights or inquire about your personal information, please contact us using the contact information provided at the end of this Policy.

6. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date, and we encourage you to review this Policy periodically.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
info@livingopensource.org